How to configure an instant messaging client for Aruba e-mail accounts enabled to Business Mail Chat

This document is a support for the Business Mail Chat configuration in order to use the live chat both through the webmail and the instant messaging clients for  PC, MAC or Mobile devices.

You can find here below some guides concerning the most common clients:







- How to configure the Pidgin client for Aruba e-mail accounts
- How to configure the Audium client for MAC for Aruba e-mail accounts
- How to configure iMessage client for MAC for Aruba e-mail accounts
- How to configure the Psi client for MAC for Aruba e-mail accounts
- How to configure the IM +mobile client for Aruba e-mail accounts








How to configure the Pidgin client for Aruba e-mail accounts


Start the Pidgin client and from the menu select  the “Account” item  and then “Gestisci gli account”:






Click “Aggiungi”:





Inside the “Di base” Tab type in the following data as specified here below:

Protocollo: XMPP
Nome utente: accountname
Dominio: domainname.ext
Password: the password chosen for the e-mail account

It is recommended to click the “Ricorda password” checkbox so that the client avoids requesting the password each time you start it:






Click “Aggiungi”:







and then  click “Chiudi” to end the operation:





At this point it is important to make sure that the account is enabled, to do that: click the “Account” item on the menu, choose the “Abilita account” subheading  and  select the account just configured:





The configuration is ended.



How to configure the Adium client for MAC for Aruba e-mail accounts


Start the Adium client:




The first time you start the client, the following screenshot will be displayed. Click  “Continua” to proceed:




Type in all data related to the email account inside the specific fields, as indicated here below:

Servizio: XMPP (Jabber)
ID Jabber: accountname@domainname.ext
Password: the password chosen for the e-mail account

Then click  “Continua”:




The configuration is ended. Click  “Fatto”:






How to configure the iMessage client for  MAC  for Aruba
e-mail accounts



Start the iMessage client:




Choose  the “Messaggi” item  from the menu and then “Aggiungi account”:






Select  the “Altro account messaggi” option and then click  “Continua”:





As per  the following screenshot, indicate the correct data related to the Aruba account:

Tipo di Account: Jabber
Nome account: accountname@domainname.ext
Password: the password chosen for the e-mail account

Click “Crea” to save all data and proceed with the configuration:








The configuration is completed.












How to configure the Psi client for MAC for Aruba e-mail accounts



Start the Psi instant messaging client:





Choose the “General” item from the menu and then  “Account Setup”:






Click “Add”:




Then type in an identification name for the user, for example : Mario Rossi, and click  “Add” to proceed:





Then click  the “Connection” Tab and here enable the “Manually Specify Server Host/Port” option by indicating the following data inside their respective fields:
 
Host: domainname.ext
Port: 5222






In seguito, clic su Tab “Connection”, e, da questa schermata abilitare l’opzione “Manually Specify Server Host/Port”, indicando i seguenti dati nei rispettivi campi:

Host: nomedominio.ext
Port: 5222




Optional step:


If you have different connections for the same account , Psi client gives the opportunity  to indicate  to which client messages need to be sent.  To enable this option:
Click ”Misc.” Tab  and type in the priority number to assign to Psi client inside the highlighted field, as shown here below:







Click “Save” to save all data:


The account has been added successfully:





Close the management window to complete the configuration.




Select the “Status” item from the menu and choose “Online” :






At this point the following warning message might appear. Choose “Connect anyway” to proceed and finish the operation.






How to configure the IM+ mobile client for Aruba e-mail accounts




Start the app of the IM client from the homescreen of your own smartphone:




From “Account” touch the “Aggiungi nuovo account” item:




Touch the “Più servizi” drop-down menu  to open it:


and choose the “Jabber” item:








Type in correctly all data related to the account from  “Aggiungi Account” :


1. The full account e-mail address: accountname@domainname.ext

2. The Password chosen for the e-mail account
3. An identification name for the user (for example: Mario Rossi):

Then touch  “Fine” to proceed:






The account has been configured successfully. Tick green colour: the account is enabled:





Tick  white colour: the account is disabled